Keeping your contact information up to date is essential, especially for financial services like e& money. If you have recently changed your mobile number, it’s important to update it with e& money to ensure uninterrupted access to your account, timely alerts, and transaction security.
In this article, we’ll walk you through the exact steps on how to change your registered mobile number with e& money using a simple email request.
📌 Why It’s Important to Update Your Mobile Number
Your registered mobile number with e& money is used for:
- Receiving OTPs (One-Time Passwords) for transactions
- Account notifications and alerts
- Identity verification and customer support
If your number is outdated or inactive, you may lose access to your account or miss important updates.
📤 How to Request a Mobile Number Change in e& Money
You can update your mobile number by sending an email to e& money’s official support team. Here’s how:
✅ Step 1: Prepare Your Emirates ID
Scan or take a clear picture of both the front and back of your Emirates ID. Make sure all information is visible and not blurred.
✅ Step 2: Write an Email to Support
Send an email to:
📩 support@eandmoney.com
Here’s a sample email format you can use:
Subject: Request to Update Mobile Number on e& Money Account
Email Body:
Dear e& money Support Team,
I hope this message finds you well.
I would like to request an update to my registered mobile number on my e& money account. Please find attached a clear copy of the front and back of my Emirates ID for verification.
Here are my details:
• Full Name: [Your Full Name]
• Old Mobile Number: [Previous Number]
• New Mobile Number: [New Number]
• Emirates ID Number: [ID Number]
Kindly update my number and confirm once the update is completed.
Thank you for your support.
Best regards,
[Your Name]
📎 Important Tips
- Attach clear images of both sides of your Emirates ID.
- Double-check the email address (support@eandmoney.com) before sending.
- Use your official name as per Emirates ID.
- Make sure your new number is active and under your ownership.
✅ Final Words
Updating your mobile number with e& money is quick and easy if you follow the correct process. By sending a professional email and attaching valid ID proof, your request will be processed without delay.
Always ensure your contact details are current to avoid any disruptions in your financial transactions or services.
If you found this guide helpful, feel free to share it with others who may need it!
